Occupied properties can be particularly challenging. With due respect and care, we’ll request the occupants voluntarily vacate the property, and then offer relocation assistance. We work directly with our clients to offer relocation assistance to occupants, per their client’s wishes (up to $2,000 on AFSL). Our client’s client will determine the base starting amount, based on its investor guidelines. We will continue to offer relocation assistance until a lockout time is scheduled. During this entire process, we comply with all PTFA Guidelines.
On the date of the vacancy, we will inspect the property condition and coordinate lock changes. Property will be in broom-swept condition with all personal items removed inside and out from the previous occupants. This includes sheds, garages and any vehicles, unless another arrangement has been made by our client and their client.
Provided these conditions are met, we will release the relocation assistance payment to the vacating occupant.
We understand that not all occupants agree to voluntarily vacate the property. In such cases, we will assist our client and their attorney to remain in compliance with the requirements within the PTFA. We will wait direction from our client to inspect the property on a weekly basis until vacant. Blue Dot REO Divison will also coordinate the vendors needed for the lockout based on local law officials’ orders. Keeping in mind the USFN state guidelines and cost of eviction process, we understand that anything in excess of those USFN state guidelines will need client approval.
We physically attend the lock-out, and coordinate with the eviction attorney, local authorities, and contractor to ensure the property is properly secured. Any time a lockout is expected to exceed $4,000, we will get additional bids to present before selection.
During the Redemption/Ratification period, we inspect the property on a weekly basis until vacant. Part of these considerations include re-keying a backdoor, winterizing costs, initiating lawn care or snow removal, as required. These costs shall not exceed $150 for re-key/winterize and $200 for lawn care and snow removal. Anything over these limits and we will gain approval from our client.
Through our transaction management system, we have thorough task lists set up for every step of this process with deadlines, reminders and more automated to trigger at each completed step. This keeps us on top of the required tasks and on-time.