Occupancy Status
Upon initial assignment, our team gets to work. A Blue Dot representative inspects the property and submits an occupancy status report to our client within 24 hours. If the property is in Redemption/Confirmation status, we wait for an OK from our client to contact the current occupants. If the property is NOT in Redemption/Confirmation status and found to be occupied, we will obtain any information related to the tenancy occupants have. We are sensitive to complying with the PTFA and all other local applicable laws.
During the occupancy period we will perform no less than weekly drive-by inspections and note any material changes at the property. We will also provide a drive-by BPO within five calendar days of the assignment and include at least one exterior photo of the subject property. Once the property is assigned to us, be assured we are taking care of all necessary tasks immediately.
Vacant Property Registration
If we find the property is unoccupied, we complete the vacant property registration. We work closely with our clients and confirm the proper registration documents have been filed in accordance with local laws and requirements. Our prompt action and frequent, clear communication with involved parties sets us apart.
HOAs
We are able to transfer utilities into our name and pay advance payments for such utilities, with client approval. We also make certain the HOA, if applicable, is notified and those contacts are current. Because of the transaction management software we use, RIO Genesis, we have an extensive database of current information for HOAs across the country.
We will work with our client to get a monthly itemized statement from the HOA to include enumerated fees and assessments that are allowable under applicable ordinance or bylaws.